Privacy Policy

At Complete Home Care, your privacy matters. We are committed to protecting your personal and health information through secure practices that meet HIPAA standards and safeguard your trust. Learn how we collect, use, and protect your data across our Florida home health and in-home care services.

Privacy Policy

Last Updated: 10/27/2025

At Complete Home Care, part of the Life Care Home Health Family of Companies, we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard information through our website: https://completehcfl.com.

We value your trust and are fully dedicated to handling all personal and health-related information in accordance with applicable privacy laws, including HIPAA (Health Insurance Portability and Accountability Act) and other relevant data protection regulations.

1. Information We Collect

We collect personal and non-personal information in the following ways:

  • Information You Provide Directly: When you fill out forms on our site (such as “Contact Us,” “Join Our Team,” or “Request an Assessment”), we may collect your name, phone number, email address, ZIP code, and other details necessary to fulfill your request.
  • Cookies and Analytics: We may use cookies and tracking technologies to understand how visitors interact with our website, improve functionality, and personalize your experience.
  • Comments: If comments are enabled on the site, we collect the data shown in the comment form, your IP address, and browser user agent string to help prevent spam.
  • Uploaded Media: If you upload images or files, please avoid including embedded location data (EXIF GPS) to protect your privacy.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries or service requests.
  • Improve website performance and user experience.
  • Provide information about our home health and private duty services.
  • Comply with legal, safety, and regulatory obligations.

We do not sell or share your personal information with third parties for marketing purposes.

3. Cookies and Tracking

Cookies are small text files placed on your device to help the site operate efficiently and enhance user experience. You may disable cookies in your browser settings, though some features of the website may not function properly if you do so.

Our cookies may be used for:

  • Remembering user preferences.
  • Tracking anonymous site usage for analytics (e.g., via Google Analytics).
  • Ensuring site security.

4. Embedded Content from Other Websites

Our website may include embedded content (e.g., videos, maps, or articles). Embedded content behaves as if you visited the originating site, which may collect data, use cookies, and track your interaction independently. We encourage you to review the privacy policies of those third-party websites.

5. Data Retention

We retain collected information only as long as necessary for the purposes outlined in this policy or as required by law. If you submit a contact form or job application, the information may be securely stored in our internal systems for administrative, compliance, or recordkeeping purposes.

6. Your Rights and Choices

You have the right to:

  • Request a copy of the personal information we hold about you.
  • Request corrections or deletion of your data, subject to legal and regulatory requirements.
  • Opt out of non-essential cookies or marketing communications.

To exercise your rights, please contact us at webmaster@lchhfamily.com.

7. How We Protect Your Information

We use industry-standard safeguards, including secure servers, SSL encryption, and limited staff access, to protect your data. All staff handling personal health information are trained in HIPAA compliance and understand the importance of patient confidentiality.

8. Third-Party Sharing

We may share limited information with service providers who help us operate our website, such as hosting or analytics partners. These providers are bound by confidentiality and may not use your data for other purposes.

9. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect or store information from children without verified parental consent.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in practices, legal requirements, or website functionality. The updated version will be posted on this page with the revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:
Complete Home Care
Email: webmaster@lchhfamily.com
Phone: 754-296-9615
Website: https://completehcfl.com